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2 were the same ,1 was different. The carpet was delivered on October 1st, but they came with only 1 style of carpet for all 3 rooms. After s speaking with someone on the phone, they asked me if I wanted them to carpet one room.
The unit was scheduled for delivery to my residential address. So been waiting for weeks already to get it, and then saw issues with the tracking number. We’ve were screwed with any other order being cancelled after weeks of waiting. NSD online tracking number says my package was delivered.
Local BBB
We ordered a patio set at the beginning of May and the shipping was delayed multiple times. I just tracked the shipping this morning and it says the set was delivered a week ago (5/20). It most definitely was not, because my husband and I were both home. Copy the tracking number from the e-receipt you got from NSD Nonstop Delivery and enter NSD Nonstop Delivery's tracking number in the text box on the page you just visited. If you don't have the e-receipt, enter the tracking number manually. This way you can lookup your International NSD Nonstop Delivery shipment and check its status.
Copy the tracking number from the e-receipt you got from NSD Nonstop Delivery and paste in the text box on the page you just visited. H Distressed Solid Wood Birdhouse with flower. This price has been deducted from my account but have not received. Could you possibly check on this shippment for me.
Where do I get the tracking number of my NSD Nonstop Delivery shipment?
The out for delivery status from Chantilly VA and the delivered to Sykesville MD is the same exact date and time. Nov 2 I ordered, Nov 12 is was scheduled for delivery, I was admitted to the hospital that day and could not be there. Tracked my package said it was out for delivery and rescheduled for Nov 14. I have cameras, no one came that day at all. When they did come the initial day on the Nov 12 he knocked on my door and then turned around and left. Someone was there to receive the package but when they got to the door they were already gone.
Got put on hold and when the rep came back on, she said they would probably call tomorrow to schedule a time. Then she proceeds to tell me it takes 24 to 48 BUSINESS hours (that's three to six days folks) to contact and schedule, which is totally unacceptable. That is definitely not anywhere near ANYONE's definition of "We'll be contacting you shortly to schedule your pick-up". This is what their automated response tells you. "Shortly" is within one business day. I've been waiting four days already.
Delivery MIA, company not answering phones.
Has anyone whose item was lost ever get a resolution? We are paying for an item that hasn't shown up, and was shipped through NSD. I see all these horror stories that sound exactly like our issue and none of them have any ultimate resolution.
I turned the treadmill on and it kept making an unusual banging noise. Installer still kept pushing paperwork towards me for a signature. They also left a mess of styrofoam and packing material in the room they unpackaged the treadmill. Not as big a deal as possibly assembling the treadmill improperly but -- still -- not as professional an experience as I've had in the past. I didn’t order through a store, just online.
NSD Nonstop Delivery
If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Don’t have my order number and trying to find out when they are delivering my stove and fridge. This review was chosen algorithmically as the most valued customer feedback.
This was important because mail delivery often included multiple couriers in varying environmental circumstances, which made it possible for a mail to get lost. Worst possible shipping company I have ever dealt with. This company is a joke you can’t get anyone who knows what they’re doing and that’s if you get the to answer their phone. My package said out for delivery 12/1 and it’s 12/3 and still haven’t seen anything or made further contact. Like I said, this company is a joke and whoever runs this place is an even bigger joke.
I will be contacting Home Depot and letting them know they have a problem and they need to come and pick their item up since NSD can't manage to do their jobs. NSD Nonstop Delivery's customer service can give you an estimation of the arrival date and time. Yet, shipping companies do not have the ability to find out exactly when a delivery person or a carrier will arrive at a specific location. The volume of mail and parcels fluctuates daily; therefore, delivery times are not guaranteed.
“This was truly a team effort and validates our focus and passion for customer service and exceeding customer’s expectations”. Delivery was fast and on time but the installer didn't speak any English so communication was difficult. He didn't have the necessary tools to assemble the treadmill and needed to borrow a screwdriver to complete the assembly. We used google translate for that conversation. When he was done, he showed me the treadmill and kept pushing me to sign an acknowledgement form.
They lost my package and refused to answer any questions I had. They've already failed on the customer satisfaction aspect, as I have lost confidence due to the lack of specific information they have provided. The company boasts "Our network is designed for speed, superior on-time performance, and customer satisfaction." Delivered 1/5 of a power tool set on april 7th and has lied about two other deliverys from home depot set to be delivered on the...
For more information about NonstopDelivery, Inc. please visit or contact Scot Goodwin at Currently nsd is behind by about 7-10 business days. This includes deliveries and pick ups. They’ve been slammed hard with influx of orders being made not just by Home Depot but multiple retailers.
The tracking number should be available for you on the merchant's website/app. Once you get it, enter it in the box in the top of this page, press the button and start tracking NSD Nonstop Delivery's shipment to make use of the online tracker. On Monday () I received another email stating a delivery date of. I received the initial delivery date via email with a date range of to.
NSD has over 170 terminals providing national coverage. Our network is designed for speed, superior on-time performance, and customer satisfaction. As a matter of policy, BBB does not endorse any product, service or business.
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